Privacy Policy

    Last updated: February 6, 2026

    Xyren ("Xyren," "we," "us," or "our") operates the website https://xyren.me (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard information from visitors and users of our Site and services.

    If you do not agree with this policy, do not use the Site.

    1. Information We Collect

    We collect information in the following ways:

    A. Information You Voluntarily Provide

    When you submit forms or interact with our services, we may collect:

    Lead & Contact Information

    • Full name
    • Email address
    • Phone number (optional)
    • Business website URL (optional)
    • Industry or business type (optional)
    • Questionnaire responses
    • Source page (automatically recorded)

    This information is used to respond to inquiries, qualify leads, and provide our services.

    B. Automatically Collected Usage & Analytics Data

    When you visit the Site, we automatically collect certain technical and behavioral data:

    Session & Page Analytics

    • • Anonymous session identifiers
    • • Pages visited and page paths
    • • Time spent on pages
    • • Scroll depth percentages
    • • Referrer URLs
    • • Geographic location (country, city)
    • • Browser, OS, and device type
    • • Screen and viewport dimensions
    • • UTM campaign parameters

    Behavioral Events

    • • Button and CTA clicks
    • • Form interactions (start, submit, errors)
    • • Scroll milestones (25%, 50%, 75%, 100%)

    This data is aggregated and used to analyze performance, improve usability, and optimize conversions.

    C. Chat Interactions

    If you interact with our AI-powered chat features, we may collect:

    • Messages exchanged during the conversation
    • URLs or content submitted for analysis

    Chat data is used to provide responses, improve service quality, and troubleshoot issues.

    D. Third-Party Analytics

    We use Vercel Analytics, which collects:

    • Page views
    • Unique visitors
    • Core Web Vitals and performance metrics

    These analytics are used solely to understand site performance and improve user experience.

    2. How We Use Your Information

    We use collected information to:

    • Respond to inquiries and communicate with you
    • Provide and improve our services
    • Analyze site usage and performance
    • Track marketing and campaign effectiveness
    • Maintain security and prevent abuse
    • Comply with legal obligations

    We do not sell personal data.

    3. Legal Bases for Processing (GDPR)

    If you are located in the European Economic Area (EEA), we process personal data under the following legal bases:

    • Your consent
    • Performance of a contract or pre-contractual steps
    • Legitimate business interests (analytics, security, optimization)
    • Compliance with legal obligations

    4. Data Sharing & Disclosure

    We may share data:

    • With service providers and infrastructure partners (e.g., hosting, analytics) strictly for operational purposes
    • If required by law, regulation, or legal process
    • To protect our rights, property, or safety

    We do not share personal data for advertising resale or data brokerage.

    5. Data Retention

    We retain personal data only for as long as necessary to:

    • Fulfill the purposes described in this policy
    • Meet legal, accounting, or reporting requirements

    Analytics data may be retained in aggregated or anonymized form.

    6. Your Rights

    GDPR Rights (EEA & UK Users)

    You have the right to:

    • Access your personal data
    • Correct inaccurate data
    • Request deletion
    • Restrict or object to processing
    • Request data portability
    • Withdraw consent at any time

    CCPA Rights (California Residents)

    You have the right to:

    • Know what personal data is collected
    • Request deletion of personal data
    • Opt out of the sale of personal data
    • Not be discriminated against

    Requests can be made by contacting us at: herzen@herzenco.co

    7. Cookies & Tracking Technologies

    We use cookies and similar technologies for:

    • Session tracking
    • Analytics and performance monitoring
    • Campaign attribution

    You may control cookies through your browser settings. Disabling cookies may affect functionality.

    8. Data Security

    We implement reasonable administrative, technical, and organizational safeguards to protect personal data. However, no system is 100% secure.

    9. Children's Privacy

    Our services are not intended for individuals under 18. We do not knowingly collect data from children.

    10. Changes to This Policy

    We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.

    11. Contact Us

    For questions or privacy requests, contact:

    Xyren

    Email: herzen@herzenco.co

    Website: https://xyren.me